
Sudha Viswanathan Pmp
I possess strong software project management experience after supporting various product lines and services. I am a highly... | Houston, Texas, United States
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Sudha Viswanathan Pmp’s Emails [email protected]
Sudha Viswanathan Pmp’s Phone Numbers No phone number available.
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Sudha Viswanathan Pmp’s Location Houston, Texas, United States
Sudha Viswanathan Pmp’s Expertise I possess strong software project management experience after supporting various product lines and services. I am a highly motivated, results oriented manager, self-starter and possess ability to work autonomously. I have a proven track record of creating and managing multi-cultural, cross-functional teams, and in cultivating effective working relationships with all stakeholders. I have good working experience with requirements data gathering and analysis. I have demonstrated commitment to quality and sales by adding value through collaborative problem solving and disciplined decision making. I am experienced in leadership development, technical support, services, coaching, interviewing and hiring. I am proficient in Oracle, MS SQL, Object Oriented design and software development. I have extensive knowledge in developing database applications. I possess overall knowledge of Contracts, Support agreements and Product licensing. I have unique talent of talking both in the language of technology and business to connect people from different disciplines and roles to a common vision and goals. Have hands-on experience on AWS and Cloud platform, while working various Contact Center application and analytics tools. I have Master’s degree in Computer Science and Master’s degree in Management Information Systems. I am also Project Management Professional(PMP) Certified. I have successfully built and managed high performing teams and specialized in process design and improvement for global support organizations and skilled at managing multiple projects/initiatives. HIGHLIGHTS Project Management • International Teams • Global Technical Support • Leadership • Contact Center Operations • Salesforce • Siebel • Operations Management • Vendor Management • Performance Management • Business Process Improvement • Content Management • Strategic Planning • Professional Services • Technology Integration • Agile & SDLC
Sudha Viswanathan Pmp’s Current Industry Avaya
Sudha
Viswanathan Pmp’s Prior Industry
Caterpillar
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Avaya
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Work Experience

Avaya
Senior Technical Support Engineer
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Avaya
Avaya Contact Center Consultant @DXC Technology
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Technical Manager
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Sr. Principal Software Engineer
Sun Aug 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Caterpillar
System Analyst
Tue Sep 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)